TRAINING AND CONSULTING
Services > Contact Centre Services > Training and Consulting
Training and Consulting Services
EPRO is capable to develop customized Training and Consultation solutions with unparalleled quality, flexibility and value to meet client’s individual needs.
Equipped with over 20 years of solid contact centre management experience in different industries, EPRO is dedicated to provide professional Training and Consulting services to contact centres. With a team of Training and Consulting experts, EPRO is able to help guide our clients to strengthen business results through improving the process and performance of the contact centre.
Customer Contact Centre Training Programs:
Customer Service Management Training Series
Tele-Marketing Management Training Series
Competency Enhancement Training Series
Service Quality Management Training Series
Customer Contact Centre Consulting Services:
ncorporated in 1995, EPRO has honed our expertise in the provision of professional and quality training & consulting services to clients in various scale and fields in Hong Kong and across China.