EPRO TechSoft Limited (ETL), a subsidiary of EPRO Group, announced a strategic partnership with Xiao-i Robot Technology (H.K.) Limited (http://www.xiaoi.com), a leading intelligent robot technology provider and platform operator. This partnership allows ETL to offer Xiao-i products and solutions to contact centres in Hong Kong and Macau, which leverage on Xiao-I’s most advanced Chinese dialogue robot engine. As traditional contact centers are reaching the performance limits and increasing competition, adoption of the Xiao-i technology allows them to expand their scope of solutions and services with cutting-edge technologies and competitive advantages.